Article 1- Parties

1.1- SELLER:
Title: Milagron Electronic Service. Ltd. Ltd.
Address: Levent Mah. Cengizhan Sk. No: 16 Beşiktaş / İstanbul
Telephone: 0850 307 27 83

1.2- Buyer:

Article 2- Subject

The subject of this agreement, the BUYER's order of the SELLER from the website/mobile application of the SELLER in electronic environment and the sales price of the specified product/products in relation to the sale and delivery of consumers on the protection of consumers and distance contracts Regulation on the Protection of Consumers It is the determination of the rights and obligations of the parties in accordance with their provisions.

ARTICLE 3- The product subject to contract

Product Code and Name


Unit Price (Including VAT)

Shipping cost


Total Price (Including VAT)








Payment and Delivery Conditions

Total product price excluding cargo:

Shipping cost:

Total product price including cargo and all taxes:

Payment method:

Delivery address:

The person to be delivered:

Billing address:

The type and type, quantity, brand/model color of the products is as mentioned above.

Article 4- General provisions

4.1- The BUYER states that the contractual product/products in the website/mobile application read the preliminary information about the basic qualifications, sales price and payment method and delivery and provide the necessary confirmation in electronic environment.

4.2- The product/products subject to the contract are not exceeding 30 (thirty) daily legal time following the arrival of the order to the SELLER, depending on the distance of the BUYER's delivery address for each product, the recipient or the person at the address he shows within this 30 (thirty) day /delivered to the organization.

4.3- If the BUYER or the third party authorized at the time of delivery is not at the address of the person/product/products other than the BUYER, the seller is not responsible for not being at the address of the person/organization to be delivered and not accepting the delivery in general.

4.4- The seller is responsible for the delivery of the product/products subject to the contract with solid, complete, in accordance with the qualifications specified in the order and, if any, with warranty documents and user manuals.

4.5- In order to avoid doubt, this Agreement and the preliminary information for the delivery of the product/products subject to this Agreement are confirmed by the buyer electronically and that the price of the product/products is paid in full and complete with the payment method preferred by the BUYER is a must. If the product price is not paid for any reason, the missing is paid or the payment is canceled in the bank records, the seller is considered to be saved from the obligation to deliver the product.

4.6- The buyer is obliged to check immediately when he receives the product/products and not to accept the product/products when he sees a problem arising from the shipping company in the product/products and to attach a record to the sending company official. Otherwise, the seller will not be responsible.

4.7- After the delivery of the product/products, the credit card belonging to the BUYER is used unauthorized or unlawful by unauthorized persons unauthorized by the BUYER's fault. The product/products must be sent to the SELLER within 3 days. In this case, shipping expenses belong to the BUYER.

4.8- In cases where it is impossible to fulfill the performance of the product/products subject to order, the seller informs the BUYER in writing or with a permanent data provider during the day from the date of learning this situation and all payments collected from the date of notification from the date of notification. Returns to the BUYER within 14 (fourteen) days at the latest.

4.9- Those who are or not products sold by the warranty certificate may be sent to the SELLER to make the necessary repair within the warranty requirements, in which case the cargo expenses will be covered by the seller.

ARTICLE 5- Right to withdrawal

The BUYER, without any legal and criminal responsibility and without any reason, in the contracts of the goods delivery of goods or the product determined by the BUYER or the product determined by the product/products of the date of delivery, the contracts related to the service performance of the contract within 14 (fourteen) days from the day of the contract within the date of the contract. can exercise his right. The BUYER may exercise the right of withdrawal within the period from the establishment of the contract to the delivery of the goods.

The buyer may use the right of withdrawal to the SELLER by filling the return form delivered to him with the order. The form in question must be sent to the SELLER with the relevant product/products before the time of withdrawal is expired.

The SELLER, within 14 (fourteen) days from the date of the refund sent by the BUYER, is used to buy all the payments made by the BUYER to the SELLER, including the costs of the product/products to the BUYER, if any, if any It shall return it to the BUYER in accordance with the payment instrument and without bringing any expense or obligation to the consumer.

If the BUYER exercises the right to withdrawal, the cargo company that will receive the product/products will be returned is Yurtiçi Kargo. If the right of withdrawal is used, the buyer is not responsible for the costs of refund in case the goods are sent back through the cargo company specified here. If the SELLER sends the product/products to be returned by the BUYER with a cargo company other than the contracted cargo company specified in this Agreement, the seller is not responsible for the damage to which the product/products will suffer during the cargo process.

Together with the product/products subject to refund, the invoice, box, packaging, if any, standard accessories, and other products that are given due to the purchase of the product/products, must be returned to the SELLER. The buyer should use the goods in accordance with the workshop, technical specifications and instructions for use during the withdrawal period, otherwise he is responsible for the changes and degradation of the goods.

The BUYER has the right to withdraw within 14 (fourteen) days after the delivery of the product/products subject to the contract or to the person/organization at the address he shows. In order to exercise the right of withdrawal, the product must not be used in the provisions of Article 6.

If this right is exercised, the refund of the invoice original of the product/products delivered to the third person or the BUYER is also mandatory. The product fee is returned to the BUYER within 14 days following the access of these documents.

In case the BUYER's order is partially or completely earned by the product/products and makes any valid reward/gift score on the website/mobile application, if the right to withdraw or returns the product/products, provided that the refund conditions remain reserved, the price of the product/products The part paid with a reward/gift score can be returned to the BUYER as reward/gift score.


Article 6- Products that cannot be used

The buyer accepts, declares and undertakes that he knows that he cannot exercise his right to withdrawal in the following cases:

  1. Contracts on goods or services that vary depending on fluctuations in financial markets and not under the control of the seller or provider.
  2. Contracts on the goods prepared in line with the requests of the consumer or personal needs.
  3. Contracts regarding the delivery of goods that may deteriorate or exceed the expiration date.
  4. After the delivery of packaging, tape, seal, packages such as protective elements are opened; Refunds related to the delivery of those who are not suitable for health and hygiene (including all kinds of cosmetic products).
  5. Contracts related to goods that are mixed with other products after delivery and cannot be separated by nature.
  6. Contracts on the book, digital content and computer consumables offered in the financial environment if the protective elements such as packaging, bands, seals, packages have been opened after the delivery of the goods.
  7. Contracts on the delivery of periodical publications such as newspapers and magazines, except for those provided within the scope of the subscription agreement.
  8. Contracts on accommodation, transportation, car rental, food and beverage supply and leisure for resting or resting for a certain date or period.
  9. Contracts on instant services or non -property delivered to the consumer instantly in electronic environment.
  10. Contracts regarding the services started with the approval of the consumer before the termination of the right of withdrawal.

ARTICLE 7- Resolution of disputes

Applications for disputes in the disputes related to the contract can be made to the Consumer Problems in the place where the BUYER purchases the product or the residence of the product until the value announced by the Ministry of Customs and Trade every year or the Consumer Courts in the conflicts above the value.

The BUYER, who approves this Agreement, shall be deemed to have accepted all the conditions in the Convention.

Milagron Electronic Service Ltd. Ltd.