Distance Sales Contract, KVKK Clarification Text and Cookie Policy

Milagron Electronic Service Ltd. Ltd. We attach great importance to the preservation of your personal data in accordance with the Law on the Protection of Personal Data (“Law”). We would like to inform our customers about collecting, processing, transferring personal data, and consequently your rights and your rights arising from the Law.

1. Methods for the collection of personal data Milagron Electronic Service. Ltd. Ltd. As a data officer, within the framework of our legal obligations arising from the legislation; To benefit from the services of our brands, to inform you about our campaigns in case of approval, to record your suggestions and complaints, to create better service standards for you, Milagron Electronic Service. Ltd. Ltd. We collect your personal data for oral, website, social media channels, mobile applications and similar vehicles with oral, written or electronic methods for the determination and implementation of commercial and business strategies.
   
   2. Personal data processing and processing purposes Milagron Electronic Service. Ltd. Ltd. As a data officer, our call centers, written communication channels, social media pages, mobile communication channels, in -store communication channels and/or all kinds of channels, not limited to them; Your personal and/or private personal data obtained within your approval is completely or partially obtained, saved, stored, stored, replaced, updated, periodically controlable, rearranged, classable, classable, required for the purpose required for the purpose of their purpose Milagron Electronic Service in case of verbal requirements that can be preserved, legal or service -related. Ltd. Ltd. Şti. can be transferred abroad.
   
   Milagron Electronic Service Ltd. Ltd. To benefit from the services of our customers, to inform you about our campaigns in case of approval, to record your suggestions and complaints, to create better service standards for you, Milagron Electronic Service. Ltd. Ltd. We provide information that we can process your personal data in accordance with the Law on the Protection of Personal Data No. 6698 in accordance with the determination and implementation of commercial and business strategies.
   
   3. Transfer of Personal Data Milagron Electronic Service. Ltd. Ltd. Şti., Only your personal data; In accordance with your consent or within the framework of the security and confidentiality principles specified in the Law, provided that sufficient measures are taken at home and abroad, provided that the necessary security measures are taken abroad, to carry out the company activities, to ensure the business relationship between data owners and our customers, and/or negotiations for this purpose, services, services, services. In order to provide opportunities and opportunities and improve the quality of service; Our group companies, business partners, customers, suppliers, audit companies, or public institutions or organizations authorized to request these data in accordance with the requirement of our activities, will be able to share with other relevant authorities, not limited to them.
   
   4. The rights of the personal data owner listed in Article 11 of the KVK Law (“Law”) Milagron Electronic Service. Ltd. Ltd. It will respond to the following requests of the concerned persons:
   A) Milagron Electronic Service. Ltd. LEARNING TO ENTER THE PERSONAL DATA AND WHAT PERSONAL DATA TO EXPLAIN THE PERSONAL DATA.
   B) Getting information about the objectives of the processing activity,
   C) Milagron Electronic Service. Ltd. Knowing the third person in which the Ltd. Şti.
   D) In ​​case the personal data is incomplete or incorrectly processed, asking for them to be corrected,
   e) Requesting personal data to be deleted or destroyed in accordance with the Law,
   f) In case of correction, deletion or destruction of personal data; Not to request that the transactions are notified to third parties where personal data are transferred,
   g) Objection to the emergence of a result against the person himself by analyzing the data processed through automatic systems exclusively.
   h) Take a copy of personal data.
   
   You can contact us about your opinions and questions.
   Title: Milagron Electronic Service. Ltd. Ltd.
   Phone: 0850 307 27 83
   MERSİS NO:
   Tax Office: Beşiktaş
   Tax number: 1061328213
   Address: Levent Mah. Cengizhan Sk. No: 16 Beşiktaş / İstanbul
   Mail: info@milagron.com
   
   Privacy and Security
   Milagron Electronic Service Ltd. Ltd. Online Shop requests some of your personal information (name, age, interests, e-mail, etc.) in order to provide better service to customers. Milagron Electronic Service Ltd. Ltd. This information collected on online Shop servers, periodical campaign studies, customer profiles for customer profiles, and to not transmit unwanted e -mails in the customer "classification" studies only in the Milagron Electronic Service. Ltd. Ltd. It is used in the online shop. Milagron Electronic Service Ltd. Ltd. Online Shop does not share the information collected from the membership forms with third parties without the news or otherwise instruction of the member, and does not use and sell for commercial purposes for any reason.
   
   Customer information can only be explained to the official authorities in cases where this information is requested by the official authorities and in case of an explanation to the official authorities in accordance with the provisions of the mandatory legislation in force.
   
   Only the customer can access all the information that the customer enters the system and only the customer can change this information. It is not possible for someone else to access and change them. The credit card information requested on the payment page, in order to keep the safety of our valued customers who shop on the site at the highest level, Milagron Elektronik Hiz. Ltd. Ltd. It is not held on the servers of online shops or companies serving it. In this way, all transactions to pay Milagron Electronic Service. Ltd. Ltd. It is provided to take place between the online Shop interface between the bank and your computer.
   
   Use of cookie
   Cookies are small text files or information recorded on your computer or mobile device (such as smartphone or tablet) when you visit our site.
   
   We use cookies for easier use of our sites and setting them according to your interests and needs. The websites are able to read and write these cookies files, so that you can be recognized and to be recognized in order to provide you with a more appropriate website (such as remembering your preference settings).
   
   Cookies also help accelerate your future movements on our sites. In addition, we can use cookies to collect statistical information about the use of our sites to understand how visitors use our sites and to improve the design and use of our sites.
   
   Milagron Electronic Service Ltd. Ltd.
   Address: Levent Mah. Cengizhan Sk. No: 16 Beşiktaş / İstanbul
   Phone: 0850 307 27 83

 

You can find our lighting text and cookie policy below.

Lighting text & Cookie Policy

MILAGRON ELECTRONIC SPEED. Ltd. Ltd. Lighting Text on the Protection of Customer, Member and Visitor Personal Data

Dear visitors, customers and members,

Our applications related to the processing of your personal data and the Law on the Protection of Personal Data No. 6698 ("Law") Milagron Elektronik Hiz. Ltd. Şti as“ Data Officer ”.Milagron”) As we want to inform you about your personal data.

In this text:

• Milagron.com iNetherlands ("" "Site”) The Milagron application that you will visit or download to your mobile phone (“Mobile Application”) You use it, shopping with the Site/Mobile Application or Without Contact Payment System or sending the shopping by the third parties or being a member of the Site/Mobile Application (“Site member”),

• Approval for general and personalized campaign information with commercial communication channels,
• Mutual communication through communication channels,
• In relation to Corporate sales processes, you can contact and/or shop or make gifts, products, etc. Sending,
• Participating in the campaign, competition, lottery and other events organized by Milagron,

The lighting text for the use of your personal data is included.

Site and Mobile Application Cookies and so on. Programs are used. You can reach our cookie policy from the continuation of the text.

 1) What are our purposes to process your personal data and your personal data?

 Site/Mobile Application Use and Site/Mobile Application Shopping (as a member or without membership)

If you use the site/mobile application or to order through our site/mobile application system,

• If you want to carry out shopping transactions, order preparation, packaging, shipping delivery, shipping, delivery information, your order can be delivered to you or delivering your order from the stores, the records we have created in our system can be distinguished from the records related to other customers, after sales operational transactions (change, change, change Return, product review, etc.) for the purpose of fulfilling, sending the e-invoice of your shopping to you (Name Surname) and contact information (e-mail address, phone number, address) and shopping (shopping date, time, quantity, shopping content, Payment method and payment details) Your information,
• In order to issue an invoice, your ID and invoice information, as well as if you are a taxpayer, some additional invoice information (TC ID number, tax number, personal company information)
• If you want to make your payment by credit card, your credit card information (credit card information is transferred to the payment organization without saving credit card information.)
• If the product is sent to you via the site/mobile application by people, we process your name surname, mobile phone and address information in order to deliver the order to you.
• We process your usage information in order to detect and solve the technical/software errors, deficiencies encountered during your visit and use of the Site and Mobile Application.

Site Membership (Site/Mobile Application)

• To ensure the realization of membership transactions, to fulfill the requirements of the membership agreement with you, to make a member of the member, to make membership information for the purpose of the identity (name surname), communication (e-mail address, telephone number) and your password information,
• As a member of the site/mobile application is requested to be shopping on each shopping process without the need to enter information without the need to shop using your member information in order to enable you to shop (Name Surname) and contact (phone number, e-mail address, delivery and invoice address information)
• As a member, your shopping information (shopping date, time, quantity, shopping content, payment details),
• In order to use special opportunities and offers to be created according to the shopping you will make from stores and the Site, you can make your shopping information from the Site, general or specialized campaigns, advantages, promotions, creation of advertisements, campaign, competition, lottery and Organizing other activities, segmentation, reporting, profileing, marketing and analysis studies, mobile application, site or other 3rd parties Milagron's ads and marketing/communication activities (notifications on mobile application and site, pop-up display, Pop-up display Personalized offers, customizing user screens, advertising, search, survey, etc.), if the location sharing on your mobile device is open to you and the creation of the nearest and appropriate offers to you, and to improve the user experience on the site and mobile application, your marketing information (birth date , Gender, province, district, demographic information, location sharing, location information, site and mobile applications/polls/offers/campaigns, habits, favorites, likes, behaviors, preferences, search movements, segments, past shopping, past shopping cookie records, cookies and advertising promotional/identity information and device ID, payment methods and preferences, mobile application and site usage time, mobile application version information, communication preferences, shopping amount, payment channels, bank information, the device used We process model, technical feature and operating system information, operator information you use, survey answers, etc.).

Commercial Communication Processes 

If you give a commercial communication permission/open consent, the general or specific personalized campaigns, advantages, promotions, advertisements, information, marketing activities created within the scope of the site membership, and commercial communication activities for you (SMS, e-mail, search, etc.) And we process your identity (Name Surname) and Communication (Telephone Number, E-mail address) for the purpose of transmitting our invitations for customer satisfaction for customer satisfaction, campaigns, competitions, lottery, invitations, opening and other activities.

Corporate Sales Processes

Preparation of your offer, transmitted to you, transmitting your information to the relevant units, sending your products to you, and communication with the necessary drums and new order processes in order to establish the offer, communication (e-mail, mobile phone), Customer Transaction (offers, order, cargo information), your invoice information and the institution you work with we process

3. Gifts, products, etc. by people within the scope of corporate sales processes. In case of sending, we process the name surname, mobile phone, address and institution information you work in order to deliver the order to you.

Call Center/Customer Relations Processes/Live Sales Consultancy

Our communication channels (call center, e-mail, site, mobile application, social media, online messaging/voice interview application, etc.) If you contact us, you will solve your problems and complaints, answer your questions about fashion and style, if necessary In order to contact you, Identity (Ad Surname), Communication (address, e-mail address, phone number), customer transaction (request and complaints of shopping, gift/discount/benefit uses) And if necessary, your legal transaction information; In addition, we process call center sound recordings to be used as evidence in our work on customer satisfaction and disputes between us.

Legal processes and internal activities

In order to fulfill our obligations arising from the legislation and to fulfill our legal obligations against the authorized and authorized public institutions and organizations, we process your identity, communication, shopping, invoice and transaction safety (log records) information.

In the disputes to be arising, the execution of all kinds of lawsuits, response and objection against official institutions and organizations such as the court, the enforcement office and the arbitral tribunal, the execution of interviews and agreements on disputes, and if you request information from us, the necessary information can be delivered to you and internal control, internal control and Reporting, Test, Development and Improvement Studies (Name Surname), Communication (Telephone Number, E-mail Address, Address), Shopping, Invoice, Camera Images, Sound Records, Information on Transaction Security (, Site Member, Site/ Site/ We process your legal transaction information (correspondence and file information on dispute processes) with mobile application exchanges, permission/open consent/contract approval within the scope of commercial communication).

Mobile Application, Site and Other Milagron Systems In order to prevent the use of membership agreements, unlawful use of legislation and morality, to determine suspicious transactions and unlawful use, to block and block the operations, your identity, communication, credit card information (first 6 and last 4 Household information) We process your transaction safety information with your shopping and order information.

2) Who and for what purpose can we transfer your personal data?

Your personal data, information technologies, marketing/advertising/analysis activities, logistics services, payment services or consultancy requiring expertise, etc. In order to obtain product and service support on the subjects, our company's domestic service providers and business partners (call center, personal data collecting personal data through devices, marketing/advertising/analysis service providers, database and server service providers, site and mobile application usage providing services, e-e- Mail server service providers, e-invoice and e-archive invoice service providers, electronic message vehicle service providers, cargo and courier companies, suppliers providing special product planting services, card printing services, printing houses, warehouse service provider, bank and electronic payment institutions With legal and financial consultancy services, independent audit service providers, archiving services, customer support-visual services and online messaging/voice interview services), information, documents and information, documents and judicial authorities and judicial authorities to fulfill our other obligations and In order to exercise our legal rights such as the rights of the case and response, the information requested from us is mentioned to these institutions, organizations and authorities, follow -up of suspicious transactions, detection and unlawful transactions with the aim of preventing unlawful transactions with the necessary cases where the consultancy services we receive and payment organizations for the relevant transaction, Site and Mobile Application in the Site and Mobile Application We can share with our business partners within the scope of activities related to increasing visit traffic.

Transfer abroad: Information technologies, marketing/advertising/analysis activities, or consultancy requiring expertise, etc. In order to obtain product and protection support on issues, in order to fulfill the necessity of agreements with our service providers (insurance service, server/maintenance and development service within the scope of cyber security) and the agreements we have made with our business partners, with business partners and thus abroad Due to the fact that the servers of the suppliers are abroad, identity, finance, communication, marketing, location, customer transaction

3) What is the collection method and legal reason for your personal data?

By your personal data, Milagron, subsidiaries, suppliers or business partners; Recording the information you declare to the call center to our systems, saving the information you share on the site or mobile application or the information you share in our systems, saving the data/or mobile applications of fixed-mobile internet and communication devices and/or mobile applications in various environments and places. If you are a member of the site and the location sharing in Mobile Application and/or if the Bluetooh feature on your mobile device is open by the mobile application, your location data collection, your requests for the products you want to order and the information required for ordering various communication channels (telephone conversation, e-mail e-mail to our employees via our employees to our systems to register our systems, all kinds of shopping, collection, delivery, transaction, questionnaire filling, registration and behavioral operations on our systems, i Recording the guidance process from the websites of our partners to the Site and Mobile Application, as explained in detail in the cookie policy, with other technologies working in the Site or Mobile Application, call center, mobile application, site, e-mail addresses, social media and Requests you have conveyed to us during the mutual communication through other communication channels, to save your complaints and calls with the call center, to save your e -mail order forms or to save information/documents about you from the official institution, organization and judicial/administrative authorities. We collect the records of the relevant documents with non -automatic methods.

Your personal data, the requirement of data processing for the establishment and performance of the contract with regard to the sales processes on the site and mobile application ”,“ fulfilling legal obligation ”and“ the necessity of processing data for the legitimate interests of the data responsible ”; The legal reason for the “fulfillment of the legal obligation ilişkin regarding our storage obligations arising from the legislation; Regarding the Site Membership process, “the need to process data for the establishment and performance of the contract” and the “open consent” legal reasons you will give; Call Center/Customer Relations Processes Regarding the process of “data processing for the establishment and performance of the contract” and “the obligation to process data for the legitimate interests of the data officer ;; If you request that your information be stored in commercial communication processes or special order processes, we collect on the basis of the “open consent” you will give. You can end the personal data processing activities based on open consent by withdrawing your open consent at any time and without any justification.

4) What are your rights?

You can always apply for your rights in Article 11 of the Law regarding your personal data committed by us. Data Officer of your applications. Ltd. Ltd. Şti.

Address: Levent Mah. Cengizhan Sk. No: 16 Beşiktaş/İstanbul

Email: info@milagron.com

 

Cookie polycitis

Various types of cookies are used in www.milagron.com and mobile applications (all of which will be called as “platforms)). If you do not prefer to use cookies, you can delete or block cookies from your browser's settings. However, we would like to remind you that it may affect the use of the Platform. It will be assumed that you accept the use of cookies on this Platform unless you change your cookie settings from your browser.

Cookies used in the Platform

What is a cookie and why is it used?

Cookies are small text files stored by the websites you visit on your device or network server through browsers. The main objectives of the use of cookies in the Platform are as follows: to improve the services offered by increasing the functionality and performance of the Platform. Improve the Platform and offer new features through the platform and personalize the features offered according to your preferences. To ensure the legal and commercial security of the Platform, you and Milagron organizations.

Cookies used in the Platform

Session cookies

Session Cookies are temporary cookies used during the visits of our visitors during the visits of the Platform.

The main purpose of the use of such cookies is to ensure the proper operation of the Platform during your visit.

For example; You can fill out online forms consisting of multiple pages.

Technical cookies

With technical cookies, the platform's work is ensured and the non -working pages and fields of the Platform are determined.

Advert

It is used to show behavioral and target -oriented ads to visitors. It is possible to accept or reject 6 months from the first installation or last update of the cookie through a 6 -month browser settings.

Market analysis

It is used for market analysis. It is possible to accept or reject 360 days of browser settings from the first installation or last update of the cookie.

Campaign / Promotion

It is used to calculate the effect of campaigns. It is possible to accept or reject 360 days of browser settings from the first installation or last update of the cookie.

Facebook

Such cookies ensure that Facebook members (or non -members) are monitored for market analysis and product development. It is possible to accept or reject 360 days of browser settings from the first installation or last update of the cookie.

Google Analytics

Such cookies enable all statistical data to be collected and in this way to improve the presentation and use of the Platform. Google allows us to better understand users by adding data on social statistics and interest to these statistics. On the Platform, Google uses analytical cookies. The data collected with these cookies are transferred to Google servers in the USA and the data are kept in accordance with Google's data protection principles. You can click here to learn more about Google's analytical data processing activities and principles on protection of personal data. 50 months control of cookies from the first installation or last update of the cookiehttps://tools.qooqle.com/dlpaqe/qaoptout

Source Site

Source Site is used to better understand users' preferences and provide relevant content. It is possible to accept or reject 360 days of browser settings from the first installation or last update of the cookie.

Last visit & insult

Users are used to update what has changed from their last visit and better understand users' preferences. It is possible to accept or reject 360 days of browser settings from the first installation or last update of the cookie.

Session

The session cookies are used to ensure the continuity of the session. It is possible to accept or reject 90 days of scanner settings from the first installation or last update of the cookie.

User ID

User ID cookies are used to use users only to see their own information. It is possible to accept or reject 360 days of browser settings from the first installation or last update of the cookie.

Can the use of cookies be blocked by data holders?

By changing the settings of your browser, you have the opportunity to personalize your preferences for cookies. If you disable cookies, some features of the Platform may lose its functionality, your user experience on the Platform may be affected, or you may not be able to access the personalized information for you when you visit the Platform.

If you are using different devices to display the Platform (eg. Computer, smartphone, tablet, etc.), you should make sure that each browser in each of these devices is set to suit your cookie preferences.

"Using our website, you agree to allow third parties to operate your IP address to determine your location in order to transform your (visitor) currency. In addition, you agree that this currency is stored in a session cookie in your browser. . This is to make the selected currency selected and consistent while browsing our website and thus to turn the prices into the local currency.